Privacy Policy
Effective Date: August 11, 2026
Coastal Moms IV Hydration & Wellness ("Coastal Moms," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, join our mailing list, or use our services. By accessing our website or providing your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information you provide to us. This includes your name, phone number, email address, mailing or service address, and any information you submit through contact forms, email sign-ups, appointment requests, or bookings. If you become a client, we may also collect health-related information necessary to safely provide services, such as your medical history, current medications, allergies, symptoms, pregnancy status, and other health details relevant to your care.
Information collected automatically. When you visit our website, we may automatically collect certain information about your device and usage, such as your IP address, browser type, pages viewed, referring website, and the dates and times of your visits. We may collect this information using cookies and similar technologies.
Payment information. If and when online payments become available, payment card details are processed by our third-party payment processors and are not stored by us directly.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support;
- Schedule, confirm, and manage appointments and services;
- Safely evaluate and administer IV therapy and wellness treatments;
- Send you appointment reminders, updates, promotions, and launch notifications (where permitted);
- Process payments and maintain records;
- Improve our website, services, and customer experience;
- Comply with legal, regulatory, and professional obligations.
Health Information
We understand that health information is sensitive. We collect health-related information only as needed to provide services safely and appropriately. We handle such information with care and restrict access to authorized personnel involved in your care. Where applicable law (including the Health Insurance Portability and Accountability Act, or "HIPAA," and Maryland health privacy laws) governs your health information, we will handle that information in accordance with those laws.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers and vendors who perform functions on our behalf, such as scheduling, email delivery, payment processing, and website hosting;
- Licensed healthcare professionals involved in providing your care;
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights, safety, or the safety of others.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are being used; however, some parts of the site may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal and professional obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
You may:
- Opt out of marketing emails at any time by using the unsubscribe link or contacting us;
- Request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping requirements.
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Coastal Moms IV Hydration & Wellness
Phone: 443-201-1969
Email: info@coastalmomswellness.com
